Firstsource Employee Job Reviews in the United States

"I was with FirstSource advantage as a collector for Bank Of America. I would say the best thing about FirstSource is the 401k plan, which is part of prudential. FirstSource provides a company match that you are vested into. My overall complaint is favoritism. If you are friends with your manager there's essentially zero consequences to your actions. Overall, it's definitely easy work but not for everyone."

"Bad management and environment."

"My first job. Decent place. Was motivating."

"They are a joke and are destined for failure and I would rate them at zeros"

What do you like about working at Firstsource?

"Have not worked for them because they offered me 20,000 a year"

Do you have any tips for others interviewing with this company?

"Save your time and steer clear because they with insult you with pathetic wage offers"

What don't you like about working at Firstsource?

"They came to my workplace (WellCare Tampa) to vend the entire mail room and offer people 10.00 dollars an hour"

What suggestions do you have for management?

"Get a life and get hairstylists and look into regional salaries"

"It is a very nice experience."

What do you like about working at Firstsource?

"We have a good team leader."

Do you have any tips for others interviewing with this company?

"Be punctual, tell the truth, dress neatly, appear in front of them with a smile."

What don't you like about working at Firstsource?

"There was a lot of work pressure sometimes, but we all enjoyed it."

What suggestions do you have for management?

"Nothing. They are doing really well. They have a good HR team."

What do you like about working at Firstsource?

"The only good thing was my co-workers. I worked with an amazing group of people. Helping the patients was rewarding but that part was greatly overshadowed by how awful the company was to work for."

Do you have any tips for others interviewing with this company?

"Yes...DON'T!!! Looking back, I would rather have been working for minimum wage at a job I liked than work for this company."

What don't you like about working at Firstsource?

"EVERYTHING. My co-workers would concur (they can't wait to get out of there). The working conditions were worse than awful. They had 2 - 3 of us working in a converted E.R. closet. This closet had a rigged air conditioning pipe that blew freezing cold air in without a damper. We barely fit in there and then we were supposed to screen large families in there as well. We received no protection from the sick patients either and were exposed to countless diseases and germs inside this small closet. One employee was out sick for weeks because he contracted meningitis in this way. The right hand doesn't know what the left hand is doing; everything is extremely unorganized and there are no set rules for anything. You learn you did something wrong because you were reprimanded, not by being taught from the beginning. Despite the lack of job training, we were micro-managed to the extreme. We were asked to do hours upon hours of administrative work on top of all our patient work, which would have been okay if there was some organization to it and we were trained properly. Instead, we were asked to do the same work countless times and redo it multiple times because we didn't do it right (again, training needed, and not changing the procedure every month). Oh...the list could go on and on. I seriously regret ever accepting the position, the only reason they even have people willing to do the work is because they pay decent. But then they expect you to put up with all their B.S."

What suggestions do you have for management?

"Pay attention to what is going on with your employees. Actually have some compassion and be attentive to how badly you are squashing employee morale. Pay more attention to the human side of this job, not just the amount of money you're making."

What do you like about working at Firstsource?

"Only good for a regular paycheck. Looking to get out ASAP. Horrible place to work for Medical Billing and Follow-up! Team Lead and Super are ok but Mangers and up are evil!"

Do you have any tips for others interviewing with this company?

"Yes - DON'T! You will do better to go anywhere else! Plus, they have benefits but they are VERY expensive AND don't cover very much!"

What don't you like about working at Firstsource?

"Managers, Directors, VP's and P's treat hourly employees like we are second class citizens and not worthy of their time or attention. No talking, no socializing, ... it is a sweat shop!"

What suggestions do you have for management?

"Treat employees better. Offer better insurance - for lower cost - it is outrageous!"

"Very good review"

What do you like about working at Firstsource?

"The people I worked with were great and everyone was a team"

What don't you like about working at Firstsource?

"I enjoyed my job it was very sad that my job was eliminated"