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Spectrum Employee Job Reviews in the United States

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22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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"I've worked for Time Warner for a year now. It is a genuinely good place to work with a lot of good, hard working people. I feel empowered to make decisions that positively impact my department without having to go through a lot of red tape."
Posted 10 years ago in Beaumont, TX
Dispatcher
Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Retention Supervisor

What do you like about working at Spectrum?

"Time Warner is an excellent company to work for. We have a good reputation, as we have been around for over 20 years and operate in 20 different states. We offer cutting edge products and services that enhance people's lives. Time Warner is very active in the community and offers many volunteer opportunities. The compensation and benefits are excellent as well."

Do you have any tips for others interviewing with this company?

"Be confident and most of all be yourself. That is the best advice I could give to anyone."

What don't you like about working at Spectrum?

"It has been a great experience and provided me many opportunities and experiences. There is nothing negative to speak of during my tenure with the company."

What suggestions do you have for management?

"Continue to offer the best to our customers as well as our employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Software Web Developer

"Great environment."

What do you like about working at Spectrum?

"Good culture and great people to work with on a daily basis."

What don't you like about working at Spectrum?

"Difficult to grow and move forward. Most opportunities are out of state."

What suggestions do you have for management?

"I don't have any suggestions for management. I am content with most things."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Construction Supervisor

"This was an incredible job."

What do you like about working at Spectrum?

"This was my entry job into Telecommunications field. It was incredible."

Do you have any tips for others interviewing with this company?

"Position has been eliminated due to a merger with Comcast."

What don't you like about working at Spectrum?

"There was nothing that I could find to dislike about this job."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative

What do you like about working at Spectrum?

"It was a steady job, that helped to pay the bills."

Do you have any tips for others interviewing with this company?

"No, just not to have anything that is more important than working for them."

What don't you like about working at Spectrum?

"How strict they where even when it came down to serious issues."

What suggestions do you have for management?

"To be more compassionate and empathize more with employees and understand them more."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Trainer

"Management very old fashioned and controlling."

What do you like about working at Spectrum?

"I like the ability with my job to use training skills and helping teach others despite controlling attempts."

Do you have any tips for others interviewing with this company?

"Be very careful; pay is not based on skills and is a very controlled environment; if you want freedom to utilize skills forget it; they are very structured and either you accept or will be let go."

What don't you like about working at Spectrum?

"Management, especially customer service director, was ruthless in leadership and had no business in their position."

What suggestions do you have for management?

"Think more modern and restructure customer service department and get rid of management there"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Dispatch Supervisor

"Worked with and for some very good people."

What do you like about working at Spectrum?

"Established company but still seeking to improve processes that enhance customer experience."

Do you have any tips for others interviewing with this company?

"Best to have call center experience if applying for dispatch."

What don't you like about working at Spectrum?

"Not much. I had a very good career experience with TWC."

What suggestions do you have for management?

"Not much. They are implementing ways to educate and refresh operations from top to bottom."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Service Technician

What do you like about working at Spectrum?

"We are looking for better advance and new relationship work on team work."

Do you have any tips for others interviewing with this company?

"Recommended to get people with attitude on their lives, I think so."

What don't you like about working at Spectrum?

"To work several times on weekends and not to receive some safety training every month."

What suggestions do you have for management?

"Wisdom, it is necessary at this time to work on a good team."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Installation Technician

"It was okay,"

What do you like about working at Spectrum?

"meet all kinds of different people. Each customer was different."

Do you have any tips for others interviewing with this company?

"Just have a professional appearance and the way you speak to supervisor."

What don't you like about working at Spectrum?

"If you call for help, it is not a guarantee to get it."

What suggestions do you have for management?

"Go out and do more hands on work. Then they can get an idea what it is like in the field."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Cable Designer

"Good experience in my immediate group of people"

What do you like about working at Spectrum?

"I like what I do and I like my office supervisor and the people I work with."

Do you have any tips for others interviewing with this company?

"Be careful if you are applying for design or construction positions, they may not exist soon."

What don't you like about working at Spectrum?

"The company seems to be short sighted only concerned about getting things dome quickly, not necessarly correctly."

What suggestions do you have for management?

"Look more at the possible consequences of not ding the job correctly the first time."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Support Specialist

What do you like about working at Spectrum?

"Working with customers' technical needs and assisting them directly with having them addressed."

Do you have any tips for others interviewing with this company?

"To ask about potential for future opportunities within the company."

What don't you like about working at Spectrum?

"They are currently regionalizing the company, resulting in the loss of jobs for some."

What suggestions do you have for management?

"To be more directly involved with their employees and to be loyal to skilled loyal employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Installer

"I had to climb poles and ladders to install cable and phone lines."

What do you like about working at Spectrum?

"I enjoyed the people that I worked with. I enjoyed the freedom I had."

Do you have any tips for others interviewing with this company?

"You are going to be really hot in the summer and really cold in the winter. Just prepare yourself. But the work is not hard and it can be fun."

What don't you like about working at Spectrum?

"I did not like the rude customers that I came across."

What suggestions do you have for management?

"Don't expect perfection from your technicians. They are not perfect and will make mistakes."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Manager

"Exciting."

What do you like about working at Spectrum?

"At the start, it was exciting technology and growth opportunity."

Do you have any tips for others interviewing with this company?

"This is a great company to work for with a long history and brighter future."

What don't you like about working at Spectrum?

"Upper management in my group is inexperienced and unappreciative of existing work and process."

What suggestions do you have for management?

"Need to find management that is accustomed to deliver enterprise solutions with scalability."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Field Technician

"A fine place to work but does not offer an area for game creation."

What do you like about working at Spectrum?

"A chance to see the different technologies in action while getting to experience new places daily."

Do you have any tips for others interviewing with this company?

"Be ready to work hard in all weather and you must be okay with people and their differing lifestyles."

What don't you like about working at Spectrum?

"All cultures are different, and while I love learning new things and talking to new people, being in people's homes can be unnerving."

What suggestions do you have for management?

"The system is the most important structure to the company, if not taken care of probably will then rot and decay and destroy the reputation it took so much time to build."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Equipment Services Project Manager

What do you like about working at Spectrum?

"Co-workers worked very hard to accomplish many goals with few resources."

Do you have any tips for others interviewing with this company?

"Be yourself, but understand the company has become a telecom company, not a cable company."

What don't you like about working at Spectrum?

"Constantly understaffed even before the downturn in the economy. Need more diversity in upper management."

What suggestions do you have for management?

"Find more value in your customer support staff; they are the face of your company."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Spectrum Reviews FAQs

Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.7 Average Rating out of 5, based on over 229 Spectrum Review Ratings left anonymously by Spectrum employees, which is 5% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at Spectrum.

Does Spectrum pay their employees well?

Spectrum employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 81 Spectrum employees have shared their salaries on CareerBliss. Find Spectrum Salaries by Job Title.

How satisfied are employees working at Spectrum?

91% of employees would recommend working at Spectrum with the overall rating of 3.7 out of 5. Employees also rated Spectrum 3.6 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.3 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Spectrum?

According to our data, the highest paying job at Spectrum is a Vice President at $238,000 annually. Browse Spectrum Salaries by Job Profile.

What is the lowest paying job at Spectrum?

According to our data, the lowest paying job at Spectrum is a Billing System Specialist at $12,000 annually. Browse Spectrum Salaries by Job Profile.

What are the pros and cons of working at Spectrum?

According to reviews on CareerBliss, employees commonly rated the pros of working at Spectrum to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Spectrum Employee Job Reviews by Location

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