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Charter Communications Employee Reviews for Customer Service Representative

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Customer Service Representatives at Charter Communications give their company a 4.3 out of 5.0, while the average rating for Charter Communications is 3.8, making them 12% happier than every other employee at Charter Communications and 12% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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40%
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4.3
Average Rating
(based on 5 Customer Service Representative Review Ratings)
Customer Service Representative
in Burbank, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative
in Irwindale, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2010 $4
2011 $4
Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Customer Service Representative

What do you like about working at Charter Communications?

"I was good at my job. I always think people are interesting and like to hear about them so I was able to enjoy my co-workers. It was a very friendly environment, I still keep in touch with some managers and co-workers."

What don't you like about working at Charter Communications?

"People who didn't do their job, but I guess management doesn't always know right away."

Average Charter Communications Attributes by Customer Service Representative

Company Culture
3.8
Growth Opportunities
4
People You Work With
4.8
Person You Work For
4.8
Rewards You Receive
4.1
Support You Get
4.1
Way You Work
4
Work Setting
4
Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5
Customer Service Representative
in Irwindale, CA

What do you like about working at Charter Communications?

"It was a long time ago. It was consistent and pretty mellow, a pleasant environment."

Customer Service Representative
Person You Work For 3.9 / 5 People You Work With 3.9 / 5 Work Setting 2.9 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Representative
in Smyrna, GA

"This company was nice to work for."

What do you like about working at Charter Communications?

"I liked the fact that I was able to help people select the best cable package suitable for them, and help them with any problems they had with their cable."

What don't you like about working at Charter Communications?

"That I was there for a short period of time because it was Contract/Temporary Position. I wish I was there longer."

What suggestions do you have for management?

"No suggestions because that location has closed down."

Customer Service Representative
in Newtown, CT

"Charter is bankrupt, I can tell why..."

What do you like about working at Charter Communications?

"Working with my teammates."

Do you have any tips for others interviewing with this company?

"Go to this company only as a last resort."

What don't you like about working at Charter Communications?

"Everything else."

What suggestions do you have for management?

"Be ethical and honest."

Customer Service Representative

"Not a desk type person for 8+ hours a day."

What do you like about working at Charter Communications?

"The free cable, that's about it."

What don't you like about working at Charter Communications?

"My job I had."

What suggestions do you have for management?

"Real world knowledge before hire."

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